Member verification enhances player safety and improves the overall playing experience by removing anonymity and ensuring accountability.
Unlike most online communities, we work hard to verify that people are who they say they are and that they are at the level they say they are at. Most members of this community are already known to us as customers. Those who aren’t can stop by the store and with photo identification and become verified members in just a few minutes.
Each member’s verification status is visible on their profile on the right side of the screen across from their profile photo. The colour of their verification check mark indicates their level as below. Their current status is also listed in text format below their stars on their profile page.
All members are strongly discouraged from accepting friendship requests from unverified members. We also discourage members from accepting match requests from unverified players. Verification is easy to do and it is free. All members have to do is come by the store with photo identification. Verification only takes a few minutes.
This person has created an account on the site. However, we cannot verify that this person is who they say they are. For reasons of personal safety, Racquet Network cannot recommend arranging matches with unverified members. Verification is very easy to do, so there is no reason new players cannot get verified shortly after registering.
This person has registered in the community. They have completed their profile. They have visited the store and showed us photo identification that matches their profile photo. The contact info on their store account matches the contact information on their photo identification. The phone number and email address on their user account matches the phone number and email address on their store account.
VERIFIED BEGINNER PLAYER
In addition to being a Verified Member, this person has been verified as a beginner player by our staff.
VERIFIED INTERMEDIATE PLAYER
In addition to being a Verified Member, this person has been verified as an intermediate player by a certified coach or by three other verified intermediate players in our network.
VERIFIED ADVANCED PLAYER
In addition to being a Verified Member, this person has been verified as advanced player by a certified coach.
VERIFIED EXPERT PLAYER
In addition to being a Verified Member, this person has been verified as an expert player by a certified coach.
In addition to being a Verified Member, this person has provided sufficient documentation to prove to our staff that they are a certified coach in this sport. Furthermore, this individual is authorized to teach lessons for Racquet Network.